Patrol Store Company Bio Article
PatrolStore.com was launched in May 2007 to meet the needs of the uniformed services market to offer kit, clothing and equipment to individuals within the Police, Military and Security Industries.
Using the extensive specialised knowledge and experience of their employees as former police officers, paratroopers and private security operators, PatrolStore developed a specialist range of products designed to provide the ultimate in functionality and performance for any tactical situation.
Their unique selection of products, combined with their strong focus on customer service and competitive pricing has seen PatrolStore grow rapidly to quickly establish a trusted name within the law enforcement and armed forces communities.
Now offering an ever increasing range across the UK and Europe, PatrolStore caters for individuals, through team leaders and devolved budget heads to government procurement contracts.
Even if you can’t see an item listed on their website they can source goods quickly and economically from around the world and deliver internationally.
Simple Philosophy Patrol Store Abide By
PatrolStore’s philosophy is to continually and consistently provide high quality products at affordable prices to meet the ever increasing needs and requirements of the uniformed services market be it police, security, emergency services or prison services to name but a few.
PatrolStore’s customers range from the casual hiker to the rapid response team members who always expect and in fact demand, exceptional kit at exceptional prices.
Customer services Satisfaction At Patrol Store
PatrolStore’s customer services team primary goal is customer satisfaction and they will go that extra mile to ensure that every customer’s needs and requirements are met.
In fact Patrol Store have the highest rated and most trusted supplier of police, security and military kit rating a 9.5/10 on Trustpilot with over 320 reviews and counting!
Spent awhile hunting for some boots, happened to find them on Patrolstore. Held out a week and they had a sale so got the boots I wanted for £25 less than manufacturer price, with next day delivery included in that pricing. Boots arrived next day in brand new condition. Very quick, very simple, could not be happier with service. Will definitely look to purchase from here in future.”
I brought a pair of Magnum Panther boots from patrol store in November 2014, and the zip broke in June 2015. Phoned up patrol store, explained the situation, and said that I'm still covered by the warranty, which is 12 months, got me to send photos of the boots, fill out an exchange form, and the processed the claim straight away. This was yesterday, 29th July 2015 and I got the boots today (30th July). Excellent customer service. Well done to all concerned!!!”
I have bought numerous items from Patrol Store over the years and have found them to be prompt and accurate with my orders.”
Patrol Store Have a dedicated 'business to business' team
Heading up the PatrolStore business to business team, is Aran Lackey, Operations Director.
Aran joined the NSI Group back in 2005 and has, over the years, acquired extensive understanding of every aspect of the business from customer services, to stock management, to sales to product development.
Aran's product knowledge of their entire range is second to none, and he has become over the years, an expert on a broad range of products.
The business to business team was set up to help security companies, government agencies, including police forces and small business clients from all around the world find the right kit and equipment that has the quality they want at the price they need.
Thanks to their sales service, relationships with manufacturers and our ability to develop kit from the ground up, Patrol Store are able to be the single point of contact for all your purchasing needs.
Patrol Store's quality checking procedure means that all our products, both ones designed and developed by us and also sourced from other manufactures, are checked by our staff and the suppliers to ensure premium quality on delivery.
Callum Allison joined PatrolStore in May 2015 to work alongside Aran Lackey to help deal with corporate clients and ensure that the chain from initial quote to fulfilment goes as smoothly as possible.
Callum has worked extensively in the past within a customer facing role and is able to meet any challenges that may come his way.
The PatrolStore Corporate Team offer a bespoke service to their clients whatever the size of order, be it a few items to a large scale request. Pricing is available on demand, and the Patrol Store team is happy to provide a bespoke quote.
Please call 01737 223062 for further information.